June 2024 — Volume Concrete LLC (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.volumeconcrete.com. and use our services.
Volume Concrete LLC Testing Policy
The purchaser shall ensure that Volume Concrete LLC is provided with copies of all reports of tests performed on concrete samples in a timely manner. Please add us to your distribution lists at billing@volumeconcrete.com to ensure we receive all necessary documentation.
Volume Concrete LLC is dedicated to ensuring the highest quality and consistency in our concrete products. In line with this commitment, we strictly adhere to the testing requirements outlined in ASTM C94 section 6.4. All tests on our concrete are conducted by an accredited and independent testing agency approved by Volume Concrete LLC, ensuring that these tests are performed with the utmost accuracy and reliability. Testing is carried out at the frequency specified in ASTM C94 section 6.4, with additional tests performed as necessary or upon customer request. The types of tests include, but are not limited to, slump, air content, temperature, and compressive strength, ensuring comprehensive quality assurance for each batch of concrete.
Sampling and testing procedures strictly follow ASTM C94 section 6.4 and relevant ASTM standards, supplemented by our internal quality control protocols. Detailed test reports are provided to Volume Concrete LLC within 48 hours of testing, documenting all relevant data, results, and any deviations from specifications. These reports are maintained in our records for a minimum of five years. In cases of non-conforming results, immediate notification is required from the testing agency, allowing us to review and determine appropriate corrective actions promptly. Non-conforming concrete is rejected, and necessary corrective measures are implemented following our quality control procedures.
Customers are responsible for communicating any additional tests or specific requirements to Volume Concrete LLC in advance to ensure all their needs are met. Compliance with this policy is mandatory for all employees, contractors, and partners involved in the production and testing of our concrete. This policy will be reviewed annually and updated as needed to align with the latest standards and best practices.
Volume Concrete LLC Policy on Cracks in Concrete
Introduction
At Volume Concrete LLC, we strive to deliver high-quality concrete products and services to our clients. However, it is essential to understand that concrete is a material that can develop cracks due to various factors. This policy outlines our stance on cracks in concrete and the measures we take to mitigate them.
Understanding Concrete Cracks
Concrete cracks can occur for several reasons, including but not limited to:
- Shrinkage: As concrete cures and dries, it shrinks, which can cause cracks.
- Thermal Expansion and Contraction: Changes in temperature can cause concrete to expand and contract, leading to cracks.
- Load Stress: Excessive loads or impacts can cause the concrete to crack.
- Subgrade Settlement: Uneven or unstable subgrade can result in cracking.
- Environmental Factors: Exposure to harsh weather conditions can contribute to cracking.
Our Commitment
- Quality Materials: We use high-quality materials in all our concrete mixes to ensure durability and strength. The integrity of our concrete is a priority, and we source materials that meet stringent quality standards.
- Expert Installation: Our team of skilled operators follows best practices for concrete pouring, curing, and finishing. Each member is trained to handle the unique challenges that arise during concrete installation, ensuring a high-quality finish.
- Proper Reinforcement: We incorporate appropriate reinforcement methods to enhance the structural integrity of the concrete. However, it is important to note that:
- Rebar in Residential Flatwork: Using rebar in residential flatwork concrete is excessive and often the leading cause of a developing crack from within the concrete matrix. Our approach focuses on alternative reinforcement techniques that better suit residential applications.
- Micro Fiber Addition: We highly recommend adding micro fiber to the concrete to mitigate any chance of cracks, although this will not entirely prevent them. Micro fibers enhance the concrete’s durability and help control cracking by distributing stress more evenly throughout the concrete matrix.
- Control Joints:
- Depth and Timing: The jointer must cut at least 1/3 the thickness of the concrete, and we need to initiate a control joint immediately. This practice is crucial in controlling where cracks occur and ensuring they form in planned, non-detrimental locations.
- Placement: We strategically place control joints to manage and minimize the occurrence of cracks. Proper spacing and depth of control joints are essential to accommodate concrete’s natural shrinkage and thermal movements.
- Curing Process: We follow recommended curing processes to ensure optimal strength development and minimize shrinkage. Proper curing prevents premature drying, which can lead to cracking, and helps the concrete achieve its designed strength and durability.
- Compressive Strength Guarantee: We guarantee the compressive strength of our product. Our concrete mixes are designed and tested to meet or exceed specified strength requirements, ensuring the structural integrity and performance of your concrete projects.
Contractor Responsibility
Once the concrete leaves our truck, it is in the hands of the contractor, who must demonstrate thorough knowledge of concrete and its behavior. The contractor is responsible for:
- Proper Placement: Ensuring the concrete is placed correctly and efficiently. This includes managing the pour rate, avoiding segregation, and ensuring even distribution.
- Finishing Techniques: Using appropriate finishing techniques to achieve the desired surface quality. Proper finishing ensures a smooth, durable surface that can withstand various stresses.
- Curing Methods: Implementing proper curing methods to prevent premature drying and cracking. Contractors should follow industry standards for curing to enhance concrete performance and longevity.
- Maintenance: Advising on proper maintenance to prolong the life of the concrete and minimize cracks. This includes guidance on cleaning, sealing, and protecting the concrete from potential damage.
Limitations
Despite our best efforts, some cracks in concrete are inevitable. It is important to recognize the following:
- Hairline Cracks: Minor hairline cracks are common and do not affect the structural integrity of the concrete. These are typically surface-level and result from normal curing and shrinkage processes.
- Non-Structural Cracks: Cracks that do not compromise the load-bearing capacity or safety of the structure are generally considered acceptable. These cracks are monitored and, if necessary, managed through routine maintenance.
Warranty and Responsibility
- Exclusions: We do not accept responsibility for cracks caused by external factors beyond our control, such as improper maintenance, environmental conditions, or excessive loads. It is crucial for property owners and contractors to follow recommended maintenance practices to prevent such issues.
Customer Education
We provide our clients with information on proper maintenance and care of concrete structures to help prevent and manage cracks effectively. Our educational resources cover various aspects of concrete care, from cleaning and sealing to handling minor repairs.
Conclusion
Volume Concrete LLC is dedicated to delivering high-quality concrete solutions and managing the occurrence of cracks through diligent practices and customer education. We appreciate your understanding and cooperation in maintaining the longevity and performance of your concrete structures. Our commitment to quality and customer satisfaction drives us to continuously improve our practices and provide exceptional service.
Color Addition Policy
At Volume Concrete LLC, we strive to provide the highest quality ready-mix concrete to meet the diverse needs of our customers. To ensure the integrity and performance of our products, we have established the following policy regarding the addition of colorants to our concrete mixers:
Policy on Customer/Contractor-Added Colorants
1. **Responsibility Disclaimer**:
Volume Concrete LLC does not accept responsibility for the performance, appearance, or consistency of concrete to which colorants have been added by contractors, customers, or any third parties. This includes any variations in color, texture, or structural properties that may result from the addition of such materials.
2. **Customer/Contractor Obligation**:
It is the sole responsibility of the contractor or customer to ensure that any colorants added to the concrete mix are compatible with the concrete and do not adversely affect its properties. Customers and contractors are advised to consult with the colorant manufacturer for compatibility and performance guidelines.
3. **Mixing Instructions**:
Customers and contractors adding colorants to our concrete are responsible for thoroughly mixing the colorant to achieve uniform distribution. Failure to properly mix the colorant may result in color inconsistencies for which Volume Concrete LLC will not be held liable.
4. **Quality Assurance**:
Any testing required to verify the quality, strength, and appearance of the concrete after the addition of colorants must be conducted by the contractor or customer. Volume Concrete LLC does not conduct testing on concrete to which external colorants have been added post-production.
5. **Warranty Exclusion**:
The addition of colorants by the customer or contractor voids any warranty or guarantee provided by Volume Concrete LLC related to the affected batch of concrete. This exclusion applies to any claims regarding color uniformity, strength, durability, or other performance metrics.
6. **Documentation**:
For record-keeping purposes, contractors or customers adding colorants to our concrete must provide documentation of the type and amount of colorant used. This documentation should be submitted to Volume Concrete LLC prior to delivery.
By accepting delivery of concrete and subsequently adding colorants, customers and contractors acknowledge and agree to the terms outlined in this policy. Volume Concrete LLC reserves the right to refuse any claims related to concrete altered with customer- or contractor-supplied colorants.
For any questions or further clarifications, please contact our customer service team.
Information We Collect
- Personal Information:
- Name
- Address
- Email address
- Phone number
- Payment information
- Non-Personal Information:
- Browser type
- Operating system
- Internet service provider
- IP address
- Pages visited on our website
- Date and time of visit
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process transactions and send you related information, including purchase confirmations and invoices
- To respond to your comments, questions, and provide customer service
- To send you technical notices, updates, security alerts, and support and administrative messages
- To monitor and analyze trends, usage, and activities in connection with our services
How We Share Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Third-party vendors and partners who provide services such as payment processing, data analysis, email delivery, hosting services, and customer service
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access, update, or delete the information we have on you
- The right to request that we restrict the processing of your personal information
- The right to object to our processing of your personal information
- The right to data portability for the information you provide to us
Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
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This policy ensures that both Volume Concrete LLC and its customers are clear about the responsibilities and limitations concerning the addition of colorants to our concrete products.
Official Rules for the Promotion
Effective Date: June 01, 2024
Thank you for participating in our promotion. Your privacy is important to us, and we are committed to protecting your personal information. These Official Rules outline how we collect, use, and safeguard your information in relation to our promotion.
1. Information We Collect
We collect only the necessary information to conduct the promotion and select a winner. This may include:
- Your name
- Your email address or other contact information
2. No Purchase Necessary
No purchase is necessary to enter or win the promotion. Participation is free.
3. Eligibility
Participants must be 18 years of age or older to enter the promotion.
4. Winner Selection
Only one winner will be selected per announced giveaway. Winners will be chosen based on the criteria specified in the promotion announcement using Gleam and Tremendous apps for completion and validation.
5. Use of Information
The information you provide will be used solely for the purpose of:
- Verifying your eligibility to participate in the promotion
- Contacting you if you are selected as a winner
- Delivering the prize to the winner
6. No Financial Information Collected
We do not ask for or retain any personal financial information. Please be cautious of any requests for financial information claiming to be related to our promotion, as they may be fraudulent.
7. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
8. Third-Party Sharing
We do not share your personal information with third parties, except as necessary to conduct the promotion (e.g., delivery services for prize distribution).
9. Release of Liability
By participating in this promotion, you release YouTube from any and all liability related to the promotion. You acknowledge that the promotion is in no way sponsored, endorsed, administered by, or associated with YouTube. For more information on YouTube’s contest policies and guidelines, please visit YouTube Contest Policies and Guidelines.
10. Additional Policies
For more information on other relevant policies, please visit:
11. Contact Information
If you have any questions or concerns about these Official Rules, please contact us at [Your Contact Information].
By participating in the promotion, you agree to the terms outlined in these Official Rules. We reserve the right to update these rules as needed. Any changes will be posted on this page.
Thank you for participating and good luck! – Volume Concrete LLC.
Cold Weather Concrete: During the winter months, temperatures will affect concrete significantly. Pouring concrete with a slump over 3-4″, will have an adverse effect on the set time. Volume Concrete LLC., will not guarantee a set time for concrete that is over-slumped. Keep the concrete on the dry side, lower the water/cement ratio, and the cure time will therefore decrease. The driver will need a signature for any concrete that is specified by the customer exceeding 4″ SLUMP.
It should be noted that the volume of hardened concrete may be, or may appear to be, less than expected due to waste and spillage, over-excavation, spreading forms, some loss of entrained air, or settlement of wet mixtures, none of which are the responsibility of the Volume Concrete LLC.,
Volume Concrete LLC., or https://volumeconcrete.com is soley used as a means to convey our services and at NO time will this website collect any financial information or store any personal information. All data is contained on the cloud using Google services located in a local server farm in Dalles, Oregon. A closer digital footprint allows for faster upload times for our customers, a secure connection that is beyond 99.99%, and it scales upon traffic demand. Analytics are captured, anonymously, to determine keywords and geographical locations that are trending here locally in the Portland Metro. Any tools or apps used here are third party, thus not warranted, use at your own risk.
Concrete Delivery inside the curb-line is the responsibility of the contractor, homeowner, responsible acting party or such. Volume Concrete LLC., doesn’t assume liability once the truck and operator leave the public domain. Please ensure the surface for the vehicle is safe and capable of supporting 40+ imperial tons.
CALCULATORS: The calculators are third party apps, offer only an accuracy as accurate as the input measurements. The calculators are not warranted, and are only a good backup to good old-school measurements and calculations using paper and pencil. Concrete ordering is an important step in every project, and under or over-ordering can be a costly mistake not easily passed on. Please ensure you add extra (10-15% is a industry standard for small projects).
It is recommended to take accurate measurements in feet and inches, writing down every measurement alongside a simple diagram of the project. Thus making a double check easy for both the original person and dispatch. *Estimation purposes only. Concrete when wet is very heavy, and has a tendency to push on weak forms. Add 10-15% to ensure proper coverage.